The foundation of every successful business is good internal communications. Get it right and your employees will have a clear sense of purpose plus a solid understanding of the company mission and their contribution to it. This, in turn, will impact on productivity levels as well as overall staff retention rates. What’s more, internal communications isn’t just an issue facing the big corporates; even smaller businesses with just a handful of employees need to be mindful of the need to have the right communication channels in place from the get-go.
Use this category to explore insights into the latest trends in internal communication as well as ideas and suggestions on how an intranet can make a difference. In fact, for many companies, the need to improve internal communications is a key driver behind the deployment of a business intranet. This category, therefore, also contains lots of practical examples of how intranets have helped to improve internal communications in a variety of industries and settings including connecting with remote workers, freelancers and staff members that spend most of their time on the road.
In today’s digital workplace, the days of the once a week team meeting as the main vehicle for internal communications are numbered. This category will keep you up to date with the latest trends and initiatives in this critical area for management.
Unproductive, unhappy, zombie-like workers simply going through the motions – we all know low employee morale when we see it. However, recognizing it and knowing how to change, is entirely different. This ultimate definition takes you through all you need to know. We...
Effective communication is a critical component of everyday life, both in personal relationships and in the workplace. It allows us to share ideas, thoughts, and information with others in a clear and understandable way. There are various methods of communication,...
Many companies spend top dollar on trend-setting customer-facing websites with all the bells and whistles. However, often it’s a different story with their internal versions. If there is one, it’s usually cluttered with outdated content, making it impossible to...
We all know that internal communication has gotten a whole lot harder. With hybrid, fully remote, and on-the-go workers, keeping everyone in the loop is a labor worthy of Hercules. A communication matrix is a handy tool that makes the task a whole lot easier. Whether...
The drive to engage workers has had one perhaps unexpected benefit. Among the many other fantastic spinoffs, it has increased CEOs’ visibility. Chief executives have emerged from behind closed doors to mix and mingle with staff across the organization. From online...
Tackling complex problems, fostering creativity and nurturing collaborative solutions is universal in business today. The terms cooperation, coordination, and collaboration are often used interchangeably. However, collaboration refers to a higher level of joint...
Every HR professional worth their salt knows that building trust is the key to lasting success in teams. After all, you deal with the fallout from breakdowns in trust every day. Miscommunication, conflict, poor performance, and high turnover are just some of the...
CSR can feel like one initiative too many for many small to medium-sized businesses. After all, human resources and budgets are always tight. However, the recent COP27 summit has once again highlighted the urgent need and collective responsibility for action on...
Once upon a time, a good salary plus a few perks like company vehicles or gym membership was all it took. Nowadays, attracting and retaining the best people in the hybrid workforce is not so straightforward. If you want to avoid the domino effect of the Great...
Get corporate communication right, and your company thrives. Get it wrong, and you could fail. Although it’s one of the main driving forces behind success, many organizations take it for granted. Comms are often done on the hoof without much coordination across...
If you played the children’s game telephone, you know how easy it is for messages to get distorted as they pass from person to person. Imagine then the devastating consequences if you were relaying company-critical information. Misunderstanding, falsehoods, and a...
HR is the beating heart of every business, connecting management and staff. Get HR comms right, and the whole organization thrives. Impacting employee engagement, morale, and productivity, plus much more, HR communications are vital to business success. However,...
If your organization is serious about making a real difference to employee engagement, an action plan is perfect for getting started. Less than one-third of US workers feel engaged in the workplace, and the time to act is now. Businesses with high engagement report...
Communication is easy. After all, you have been communicating all your life, no problem. And you are right. Communication is straightforward until you get it wrong. Misunderstanding, confusion, and even offense is the fallout when it breaks down. If you are looking to...
Defining objectives and setting goals are part and parcel of every business. After all, you would never dream of leading your sales team without a clear set of targets. Similarly, quality control measures swiftly resolve defects in your manufacturing processes....
We don’t need to tell you the future of work is hybrid. Countless surveys like Prudential’s Pulse of the American Worker Survey have confirmed what we already know. Sixty-eight percent of all workers say a hybrid workplace model is ideal. However, connected work...
We all know that every great workforce needs great collaboration and communication – that’s a given. But today's workplaces look different. Connecting, collaborating, and communicating are challenging in hybrid teams. An enterprise social network (ESN) can help bridge...
The average person spends a mind-blowing third of their lives at work. By contrast, we only spend a fraction of our time hanging out with family and friends. With so much time spent working, it’s fair to say it has a massive impact on our quality of life. Building a...
We don’t need to tell you how much the communications landscape has changed. With remote and hybrid working, social media, and digital technology, communication is different even from five years ago. The old favorite all-staff email probably no longer hits the mark....
Every manager dreams of leading cohesive teams that seamlessly work together to achieve company goals. But if you are a business owner or leader, you will know things don’t always go to plan. Even high-performing organizations sometimes face challenges in team...
You may think that corporate communication is just about big companies and large multinationals. However, corporate communication is vital to success, no matter the size of your business. Corporate communication is critical, whether it’s brand identity, engaging with...
Low morale, stress, burnout, and conflict. When a bad leader is in control, there are often distressing consequences for team members. And the outcomes are just as devastating for the organization. Decreased productivity, staff turnover, and unhappy customers are just...
It’s your own commercial or personal elevator pitch. You could be at a job interview, starting a new role, attending a networking event, or giving a presentation. A self-introduction explains who you are and what you do. It’s how you answer those tell me about...
What do Oprah Winfrey, Richard Branson, and Tom Brady have in common? They are all great communicators. Each has the ability to connect with an audience, engage and inspire. They can win over hearts and minds with their natural communication skills. You can bet that...
We don’t need to tell you how critical communication is to your organization’s success. It’s the glue that binds all staff together. However, many businesses mistake information sharing for communication. You may have a cutting-edge CEO vlog and multi-media staff...
The collective knowledge of your people is perhaps your most valuable asset. And yet, a surprising number of businesses have no formalized process for transferring internal knowledge. A hastily arranged exit interview is often the only mechanism for capturing...
Want to build stronger relationships with existing and potential customers 24/7? It’s a no-brainer, right? Increasingly, businesses wanting to get ahead are looking to branded online communities to build those essential connections. But how do you get started? Here we...
Fast, responsive, and relevant, instant messaging (IM) is a game-changer for many businesses. When collaboration and agile decision-making are vital, IM has much to offer companies. Once seen as the preserve of teenagers, IM has moved into the mainstream. And so, for...
My boss doesn’t communicate, this can be very frustrating. But did you also know it can also be costly both to you and the business? According to data from Gallup, only 13 percent of employees strongly agree their company’s leadership communicates effectively with the...
How To Select The Right Communications Channels Organizational communication channels are the mediums used by organizations to convey information and messages to each other. One thing for sure is there’s no shortage of communication channels to choose from. Advances...
The Cost Of Poor Organizational Communication Various studies have tried to put a dollar figure on the cost of poor organizational communication. According to SHRM, this could be as much as $62.4 billion per year. And another study reports that 56 percent of project...