Product Updates

We are excited to announce that we’ll soon be releasing over 60 integrations with other software companies on your MyHub site!

One of the options will allow you to synchronize (if supported) your payroll or HRIS employee records (including first name, last name, email address, manager information, etc.) directly with your MyHub site. This means you will no longer need to manually add, remove, or maintain user information in MyHub, as it will automatically replicate the data from your payroll or HRIS system.

While we have completed the development of this feature, we would like to collaborate with a few of our clients who use ELMO and Employment Hero. Your feedback will help us refine the setup process and improve the help guides we’ve created to support this integration.

If you are interested in early access to this feature and would like us to assist you with the setup, please provide your full name, email address, and contact phone number in the feedback and comments section below.

Kind regards,

The MyHub Team

As we continue to make MyHub more intuitive and easier to use, we’ve released over 30 text and title changes today.

These include the following key changes…

• Roles: Roles are the names we’ve given to groups of users like Registered Users or ones that you’ve added like Sales or Finance, from today these will now be called Teams.
• Registered Users: This group of users will now be called All MyHub Site Users.
• Site Administrators: This will now be called MyHub Site Administrators
• The add and manage Teams area has also changed, so adding teams and assigning permissions has been simplified
• Adding and managing page and module permissions now has a more consistent look with a simplified flow.

We suggest you review the following three short overview videos to see the key changes.

• Adding & Managing Teams
• Page Permissions
• Module Permissions

Feel free to come back to us with any feedback or questions by contacting the Support Team.

We’ve made some changes to the login page so it’s more simplified and modern looking.

You can also now add a welcome word and change the background color.

You’ll find the login page options under the Appearance menu within the site admin area.

The welcome word (text) has been limited to 10 characters as its primary objective is to introduce your brand colors to the login page with the option to add a small amount of text. We had to limit the number of characters to ensure small screens like 13″ laptops and iPads would cause issues as allowing sentences or statements would force words to wrap over many lines or look distorted.

From today we’ll be progressively introducing new styling throughout your MyHub site including the admin areas.

This is the first stage of an ongoing project to modernize the look and feel and simplify the product for both administrators and users.

This project will continue over the next six months so keep an eye out for the changes.

Did you know you have access to over 60 MyHub page templates?

Based on feedback we’ve redesigned the page templates and added more automated forms.

In addition to this, we’ve introduced a preview option so you can see the page before you add it.

Page templates are a great way to get new ideas and get your site up and running quickly, simply select the template you want, add it to your site and then edit it to meet your needs.

Click on the video above for a quick overview.

Page management is now much easier thanks to our latest software improvement.

We’ve introduced Quick View and Expanded View for page management. This makes the managing of your pages much easier as you can now see ALL your pages in one place. Pages can be dragged and dropped, and the respective settings adjusted  This is particularly beneficial for sites with lots of top-level pages, child pages (and even children-of-child pages). It’s a handy site map too.

Visit our Knowledge Base for more information about managing pages.

Feel free to contact us should you have any questions or require any help with your MyHub site.

Yours sincerely

The MyHub Team

We’re thrilled to release our biggest and best product upgrade to our intranet software.

The enhancements comprise of a fresh, modern user interface, designed to simplify the content creation process.

In addition, several major new features have been added, notably:

• A new instant messaging tool, Chat. This new communication feature gives users the ability to create public and private channels, direct message their colleagues, add @mentions and apply popular social features, such as emojis.

  

• A new and extensive library of pre-built, ready-to-go template pages; for example, leave request forms, exit interviews, incident reports and many more
• An easier way to create page layouts; for example, fixed formats have been replaced with unlimited design options for rows and columns
• A free-to-use image library
• Enhanced page management options including drag ‘n’ drop navigation changes

Feel free to contact us should you have any questions or require any help with your MyHub site.

Yours sincerely

The MyHub Team

We’ve been busy working on a number of enhancements since our last update, here’s a summary of what’s new….

Forms Builder Module

We’ve simplified a few things in the Forms Builder module, we’ve removed the View All and My Queue tabs and added these options to the Filter By Status drop-down tool. If you’re not using workflows then the Current Status and Comments options will not be show as they’re not required.

In addition to these changes, we’ve changed the submission reviewer permission options to cover the two most common scenarios:

1. A single reviewer only seeing their submissions
2. A group of reviewers seeing every submission

If you’d like all reviewers to see every submission select the View All Submissions option, if this is left unchecked the reviewer will only see their submissions.

We’ve updated the help video for this module, click to view or book a support call if you’d like more help.

Site Activity Wall

We know a lot of clients are using our social networking module the Site Activity wall, so based on feedback we’ve added a new feature. The site Admin can now set all-follow-all, when enabled all activity from every user will be displayed on the activity wall. Please note, if this option is enabled users will not be able to unfollow other users.

The setting for this option can be found in the Site Activity Wall module settings.

Case Studies

When someone takes the time to recount a positive experience, it speaks volumes so we’d like to request a small favor – we’re developing a range of case studies that will give others a sense of the experience and service we offer.

We’re looking to profile clients who would like to share their journey from researching intranet providers, engaging with MyHub to launching their intranet and beyond.

If you’d like to share your story and be profiled on our website please click on the link below to get in touch.

Contact Us about a case study

Webinars

We’ve been running a series of webinars to provide in-depth training on a range of modules and topics. In the next 30 minute session, we’ll be looking at the Site Activity Wall and the News blog module. Click on the button below to register for the next webinar.

Live Chat Support

We recently added live chat support to our main MyHub website, we’re currently working on adding this to your MyHub site Help area soon.

In the meantime, if you need some help you can chat with our support team from 9am to 7pm EST.

Feel free to contact us should you have any questions or require any help with your MyHub site.

We’ve been busy working on a number of enhancements since our last update, here’s a summary of what’s new….

News Module – Newsletter Update

If you haven’t used the newsletter option in the News Blog module you should check it out as it’s a very quick way to consolidate all your recent posts into an email newsletter. You can now customize the newsletter including adding a subject title and message to the email, your site logo will automatically be added to your newsletter too.

Module Borders and Headings

You now have the option to display a module border or title. Removing the border whilst displaying the title will make the page look cleaner and less cluttered. Don’t forget you can also remove the module header color under the Site Builder area.

Site Email Logs

We’ve added a new report in the Site Admin area, you can now track all outgoing emails from your site, we’ve also added a search option so you can search by receiving email address or subject title.

Additional Site Settings Options

We’ve added some new options to the Site Settings including:

• Setting the minimum password length
• Making it mandatory for users to add non-alphanumeric or special characters to their passwords
• Removing the option that allows users to edit their profile

Webinars

We’ll be running a series of webinars to provide in-depth training on a range of modules and topics. In the first 30 minute session, we’ll be looking at the Forms Builder module. The session will include the benefits of automating forms, design and setup, email actions and approvals, we’ll also take a look at some common examples of forms. Click on the button below to register for the next webinar.

Feel free to contact us should you have any questions or require any help with your MyHub site.

Yours sincerely

The MyHub Team

We’ve been busy working on a number of enhancements since our last update, here’s a summary of what’s new….

Google Single-Sign-On

If your business is using the Google G Suite you can now enable the option to login using Google Single-Sign-On (SSO). Google SSO will remove the need to sign into your MyHub site separately, once you’ve logged into the G Suite you simply click on the Sign in with Google Button and you’ll be able to access your site.

The configuration and setup can be completed by your company Google administrator in the Admin area of your MyHub site.

Click here to view the knowledge article on setting up Google SSO.

Adding and Embedding PDF’s

We’ve made it easier to embed and display PDF files on pages. There’s no need to hyperlink to a PDF file, display PDF files stored in your Document Exchange on the page in any module that has the text editing tool.

Click here to view the knowledge article on adding PDF’s.

Adding Hyperlinks to Files

When setting up hyperlinks to files stored in the Document Exchange you no longer need to add link text like the file name or click here. When you save the file make sure the file name can be used as the link text i.e. December Sales Report and not something like dec-sales_21v1. Once you’ve saved your file you can click on the hyperlink tool then the files and the hyperlinks will be added to the module using the file name as the link text. This will save a lot of time if you’re adding multiple hyperlinks.

Click here to view the knowledge article on adding hyperlinks.

Hiding Users From Displaying In The Staff Directory

You can now hide individual users from displaying in the staff directory. This is useful if you only want a select group of users like head office staff displayed in the directory and all other users hidden.

To hide a user you need to export the Add & Manage Users spreadsheet and set the Display User column to no by their name. By default, every user is set to have their information displayed.

Feel free to contact us should you have any questions or require any help with your MyHub site.

Yours sincerely

The MyHub Team

Seasons greetings from the team at MyHub. We’ve been busy working on a number of enhancements since our last update, here’s a summary of what’s new….

Forms Builder – New Workflow Options

You can now add workflows to your MyHub forms to allow multiple people to both view or change the status of form submissions without the need to make them page administrators. An example would be a leave form, you can have the user submit the form, this will notify their manager who can quickly review the submission and approve or decline the application.

Once the status of the submission has been changed, it will automatically notify the user including any notes or comments and allow a subsequent step in the workflow like notifying HR or Payroll. In our beta testing clients created a wide range of forms including, IT tickets, leave forms, health and safety incident reports, purchase order requests, on and off boarding and new hire approvals. Check out the two help videos below for more information.

Site Search

After months of development and client feedback, we’re pleased to announce that we’ve completed our final release of a new site search tool. The new search tool has a new look and returns results from the Document Exchange including text within documents, pages and modules.

Microsoft Office 365

You can now embed Office 365 Word, Excel, PowerPoint and Outlook Calendars into your MyHub site. Once embedded the applications will be updated on your site when you work on the application within Office. Click here for more information.

Adding Single User Page Permissions

We’ve made it easier to add single users to the page permissions so you no longer need to create a Role for a small number of users who need to view or edit a page. Simply start typing the users name into the Add Individual Users box and then click on the user as their name displays, continue until all users have been added and then click on add.

Create Salesforce Entities Using MyHub Forms

If you’re using Salesforce you can now create new Salesforce entity records when your MyHub users submit forms using the Forms Builder module. This is a very cost-effective approach if you have a business requirement that needs the creation of Salesforce entity records but you don’t want the additional licenses and training costs associated with providing full access to your Salesforce instance. Click here for more information.

A Few Updates You Might Have Missed…

• You can copy modules from one page to another. You can find this option under the module settings cog
• You can embed a PDF document directly into a page so it will display within your site, click here for more information
• Auto logout, you can set the time the user will be logged out of the site due to inactivity. This setting can be found in Admin > Site Settings
• Password Expiry, you can force users to update their passwords after a fixed number of days. This setting can be found in Admin > Site Settings
• You can hide folders in the Document Exchange so only Administrators can see them, this is a great option for site images or files that aren’t relevant. Select the Hide Folder in Directory option under the folder permission properties
• We’ve lifted the file upload limited in the Document Echange to 500MB so you can now upload up to 500MB in a single upload

Feel free to contact us should you have any questions or require any help with your MyHub site.

We’ve been busy working on a number of enhancements since our last update, here’s a summary of what’s new….

Site Wide Activity Wall – New Module

We’ve developed a new module that you can add to any page from the Module list. The module will aggregate certain user activity across the site including news and forum posts, replies, comments, likes and calendar entries onto the Activity Wall. To see the activity of other users you can start following people via their profile page accessible from the staff directory. User permissions will apply so if you post news or a forum reply on a secure page the user won’t see this activity unless they have access to the page. To add the module, simply drag it onto a page, no other setup is required by the site administrator or the user.

Adding LinkedIn, Twitter and Facebook to your MyHub Site

We’ve added some simple guides on how to add LinkedIn, Twitter and Facebook feeds to your MyHub site. Click here and type in Twitter, Facebook or LinkedIn to see the guides.

Happy Holidays

We’d also like to take this opportunity to thank you for your support in 2016 and wish you all the best for the holiday season and a happy New Year.

Kind regards

The MyHub Team

We’ve busy since the last update with a number of enhancements released, here’s a summary of what’s new….

Banner Image Crop Tool

We’ve added a cropping option so when you add banner images you can now crop them to see exactly how the image will look before you publish it.

Logo Crop Tool

You cannow crop your logo, this will help to remove any white space you have around your logo. This option can be found in the Site Builder area.

Image File Size Optimization

Large images have been causing a few problems with page loading times, especially in the News Blog and Banners modules. Now when you add an image to it will automatically be optimized and reduce in size. The great news is, although the image size is significantly reduced the image quality is not impacted.

Staff Directory

We’ve added some additional fields in the User Profile area including department. You can also search any field in the profile and sort the search results.

Fonts

In some browsers, the default MyHub font, Open Sans was not displaying because it was not supported by the browser. We’ve implemented the San-Serif font as a backup font, this will improve the ease of reading text, particularly for Internet Explorer users.

Changing Site Fonts & Colors

Ever wanted more control over the site fonts and colors? Well now you can, we’ve added more options to help customize your site. Check out the new options in the Site Builder area.

Customize User Profile Fields

Want to change Department to Team in the Staff Directory and User Profile? Now you can edit, change and hide fields and categories in the User Profile and Staff Directory. Check out this new tool in the Admin area.

Okta Single Sign On

We’ve teamed up with Okta to provide a single sign-on option for your MyHub site. If you’re interested, click here to learn more.

Adding Pages 

We’re always striving for simplification and making things more intuitive. Now when you add a page the module list will automatically appear. You’ll also notice a tutorial video popup when you add a page, we’ll be introducing more of these across the site as we move to bring help closer to the point of needing it.

Over the past few months we’ve been busy working on a bunch of great stuff, here’s a summary of what’s new….

New Forms Builder Module

• We’ve replaced the old Contact Forms module with a completely new module. You can now build complex forms and surveys including actions and notifications to automate paper-based processes and reduce the need to send emails.

Site Speed Performance

• We’ve completed a number of upgrades on our main servers in the US. In addition to this, we’re now utilising a content delivery network (CDN) to help improve site speeds. In simple terms, the CDN allows elements of each site to be cached closer to our clients, so it reduces latency caused by the distance between our clients and the US servers. The CDN has 55 servers in 38 locations around the world. We’ve also identified a number of additional initiatives where we can improve site performance, these will be rolled out over the next few weeks.

Date Format Change

• You can now choose between MM/DD/YYYY and DD/MM/YYYY format. We’re doing this automatically based on your location (US and rest of the world) however this can be manually changed under Admin > Site Settings.

New Text Editing Tool

• The text editing tool that sits within most of the modules has been changed. The changes offer more formatting options and simplify the process of adding images, hyperlinks, iFrame, and videos.

Forum Changes:

• Forced Subscription – We’ve added a new option that allows the person managing the forum to make subscription to a forum topic mandatory so every user will automatically get updates.
• Simplification – we’ve made a number of changes to simplify forum management.

User Management – Bulk User Options

• You’ll notice a few changes under the Add and Manage Users area. Use the bulk user tools to simply add and manage multiple users.

New Document Exchange

• We’ve introduced a new Document Exchange. We’ve kept the familiar look and feel however there’s some great new features and options including, bulk zip and download, enhanced file sharing, advanced search, lock and subscribe.

News Blog – Send Newsletters

• From within the News module, you can select from your published posts, click on the newsletter button and you’ll have a formatted email newsletter ready to send.

Bugs Fixes

• We’ve squished a load of little bugs, thanks for highlighting them and your patience as we’ve worked to resolve them.

Please find below a summary of our latest release. As always we thank you for your feedback that helps guide us to deliver new features, enhancements and fix the niggly stuff that annoys us all:

Date: September 2015

Version: MyHub Version 2.1.4

New Features

• Additional site color options
• User time zones calendar display
• Custom sub-domains
• Example pages
• Additional help menu for administrators
• Forum file attachments
• Forum file attachment image thumbnails
• Automated online booking system for free site setup
• Additional support guides and videos

Enhancements / Bug Fixes

• Enhanced site administration menu
• Enhanced add new modules area
• Site time zones multiple updates
• Calendar time zones bug fixed
• News ‘publish immediately’ bug fix
• Max number of modules bug fixed
• White header background and text bug fixed
• Various default home page enhancements
• Multiple forum administration updates
• Forum front-end multiple style enhancements
• Text and image box margin enhancements
• Feature content mobile responsive button bug fix
• Feature content margin fix
• Enhanced mobile responsive standard user menu
• Enhanced site builder page
• Simplified subscription process
• Enhanced edit page menu
• Streamlined advanced forum search
• Tool tip updates across multiple product areas
• Multiple support guide and videos updates
• Resolved Document Exchange root default folder visibility issues
• Increased screen area for editing individual pages