It’s performance review season and you’re feeling under pressure. You have several staff members reporting to you and what with all the other priorities you have, finding the time to prepare, let alone strike the right balance between positive and negative feedback,...
Are paper and email systems slowing down your business? Are they also costing your company valuable dollars? The truth is just because you’ve been doing it the same way for years, doesn’t mean it’s the most efficient and effective methodology. In fact, paper and email...
A performance review is your opportunity to get meaningful feedback on your performance at work. Rather than being an uncomfortable or negative process, performance reviews that are done well help you to grow in your job and progress in your career. So, what do you...
The coronavirus pandemic has brought into sharp focus the need for businesses to be prepared. You may have thought that business resilience and operational continuity were concerns exclusively for big corporates. But as worldwide travel restrictions and lockdowns...
Let’s face it, nowadays there’s an app for pretty much every business function you can think of. Whether it’s cloud computing, collaboration, communication and messaging apps, customer relationship management software or project management tools, there’s a SaaS...
Is your businesses guilty of letting important data on employee satisfaction simply walk out the door? Far from being a pointless exercise, exit interviews can provide essential insights into how your company is doing on the employee engagement front, and perhaps more...
Whether your business produces goods or services, you will rightly be focussed on providing a consistent, high quality output to your customers. After all, that is the key to customer acquisition as well as retention, and ultimately leads to increased profits. Simply...
The countdown to the Christmas holiday season has begun! As soon as the Christmas tree goes up in the office, a relaxed atmosphere of yuletide merriment takes over as everyone gets in the holiday spirit. However, the Christmas season is also the perfect time to get...
Does the prospect of the annual round of performance reviews fill you with a mix of anxiety and dread? You know it’s coming but, rather like Christmas, somehow it always seems to creep up on you and catches you unawares. You want to do a good job but with several team...
All businesses have forms and processes that staff members follow every day. It could be requests for information from other teams or the ordering of supplies and materials, through to staff management processes such as requests for leave, expenses claims and change...
Finds it difficult to delegate to team members, preferring to maintain control. Needs to work on making team members feel comfortable in voicing concerns or bringing up issues. Does not encourage or reward the ideas and solutions offered by team members....