We don’t need to tell you how critical communication is to your organization’s success. It’s the glue that binds all staff together. However, many businesses mistake information sharing for communication. You may have a cutting-edge CEO vlog and multi-media staff...
Want to build stronger relationships with existing and potential customers 24/7? It’s a no-brainer, right? Increasingly, businesses wanting to get ahead are looking to branded online communities to build those essential connections. But how do you get started? Here we...
Bestselling author and business guru Patrick Lencioni’s seminal book The Truth About Employee Engagement was first published in 2015. And it’s still a must-read for anyone interested in employee engagement and the impact disengaged employees have on organizations. The...
It’s performance review season and you’re feeling under pressure. You have several staff members reporting to you and what with all the other priorities you have, finding the time to prepare, let alone strike the right balance between positive and negative feedback,...
Let’s be honest, who doesn’t look forward to a long weekend. A chance to spend quality time with family, run some errands, or catch up on Netflix, what’s not to like? Imagine, then, if a 4-day week was introduced in your workplace, how cool would that be. Flexible...
Completing a self-evaluation as part of the performance review process is something most of us dread. No matter how many times you have been there before, it doesn’t get easier, right? Bragging about your achievements rarely comes naturally to most people. And...
My boss doesn’t communicate, this can be very frustrating. But did you also know it can also be costly both to you and the business? According to data from Gallup, only 13 percent of employees strongly agree their company’s leadership communicates effectively with the...
How To Select The Right Communications Channels Organizational communication channels are the mediums used by organizations to convey information and messages to each other. One thing for sure is there’s no shortage of communication channels to choose from. Advances...
The Cost Of Poor Organizational Communication Various studies have tried to put a dollar figure on the cost of poor organizational communication. According to SHRM, this could be as much as $62.4 billion per year. And another study reports that 56 percent of project...
Organizational communication used to be so simple. Back in the day, the whole workforce could comfortably fit in the board room for a meeting. And cross-team collaboration was easy when colleagues were just across the hall. Fast forward five years, and it's a...
Even in our highly computerized and technology-driven workplaces, we still seem to spend an awful lot of time in meetings. Most employees attend an incredible 62 meetings a month. Now that’s a lot of time spent talking and not actually doing! And so we all need to ask...
How many of us have been involved in an interview process where there has been some disagreement amongst panel members and an inability to reach a consensus on the best candidate? This is a common problem that has its roots in poor preparation and an inconsistent...
Employee engagement makes good business sense, right? After all, it's logical that employees who feel involved, informed, and connected to your business are more committed and productive. Gallup has been telling us that for years. However, when staff work from home in...
In the middle of a raging pandemic, developing a company vision statement is probably low down on the to-do list. As the global economic recession continues, there are undoubtedly lots of important tasks demanding your attention. However, a company vision statement...
A performance review is your opportunity to get meaningful feedback on your performance at work. Rather than being an uncomfortable or negative process, performance reviews that are done well help you to grow in your job and progress in your career. So, what do you...
Conflict resolution within remote teams is a difficult task for any manager. But when the dispute involves employees who are working remotely, it’s an even bigger challenge. And yet, home working is undoubtedly here to stay. The pandemic has simply fast-tracked what...
Coronavirus lockdown restrictions are gradually being eased in some places around the globe. Over the coming weeks, staff will be swapping their slippers for shoes as they head back into offices and workplaces. While this return to normality is welcome news, business...
Data management, investigation and analysis are core business activities. Most companies keep a wide range of information including: sales data, customer relationship management information and statistics on orders as well as reports on staff absences and sick leave,...
Is your businesses guilty of letting important data on employee satisfaction simply walk out the door? Far from being a pointless exercise, exit interviews can provide essential insights into how your company is doing on the employee engagement front, and perhaps more...
Whether your business produces goods or services, you will rightly be focussed on providing a consistent, high quality output to your customers. After all, that is the key to customer acquisition as well as retention, and ultimately leads to increased profits. Simply...
Employee surveys, employee engagement questionnaires, staff questionnaires or employee satisfaction surveys – call them what you will, but the end result is the same. The fact is, employee surveys are a great tool for harvesting feedback from staff and are a sure-fire...
Many companies are realizing the value of CEO blogs as an internal communications tool. You see, engaging and interesting content shared in a CEO blog ticks a number of boxes all at once: from increased employee engagement and improved internal communications, through...
Do you feel as though your contributions are being undervalued by your employer? Are your peers earning more money than you? Do you believe you’re not being paid as much as you deserve? If the answers to these questions are yes, then what’s the best way to broach the...
Does the prospect of the annual round of performance reviews fill you with a mix of anxiety and dread? You know it’s coming but, rather like Christmas, somehow it always seems to creep up on you and catches you unawares. You want to do a good job but with several team...
It seems as though everyone is currently jumping on the mindfulness bandwagon: from Google through to Nike. But is it just another trendy fad or could there be something in it? If the notion of mindfulness conjures up an image of yoga mats, incense burning or mantra...
Finds it difficult to delegate to team members, preferring to maintain control. Needs to work on making team members feel comfortable in voicing concerns or bringing up issues. Does not encourage or reward the ideas and solutions offered by team members....
The trouble with meetings is that they are a monumental waste of time. Come on, be honest with yourself. Deep down you know it, I know it, we all know that meetings are an unproductive use of everyone’s time. The only reason we continue with this great charade is...
Disengaged employees are bad for business. In fact, it’s estimated that disengaged employees are costing up to $550 billion every year in the US alone in a combination of increased rates of absenteeism and low productivity. By comparison, those companies that have...
The fear of missing out (FOMO) in relation to social media is a well-documented phenomenon. We all know the symptoms: that gnawing feeling that there’s something really cool happening that we’re not party to, which in turn drives us to regularly check for updates on...